State Farm® Insurance Agent Deidre Fresquez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
slickhippie
October 4, 2024
"Fast and easy in and out ask 4 Jennifer she’ll get you right"
Brandy Courtney
September 18, 2024
"Ana R. Was very helpful! She called me about my renewal rates and then called me back later with an updated quote since I had an address change, and was informative about my upcoming policy. Shes always so kind when she calls."
"Thank you for the feedback. Ana has a wealth of experience and loves helping customers. I appreciate you trusting us with your insurance needs. "
ANGELO GIOIA
September 18, 2024
"Jasmin gave us great attention to detail. Explained everything clearly so we could compare policy to policy."
"Thank you for the review. I am glad Jasmin was able to help you with your questions and explain things clearly. We appreciate you trusting us with your business. "
Becky Barrett
August 27, 2024
"I spoke with Ana today. She answered all my questions and on updating my information was able to give me an additional discount on my auto insurance. Thank you, Ana."
"I'm so glad Ana was able to help you with your insurance needs, and found an additional discount on your auto! Thank you for allowing us to service your business!"
Chelsey Jones
August 22, 2024
"How my father spoke to anyone in the office for so long is a mystery. I have been trying to stop receiving mail in my DECEASED father's name for over 2 years now. I still receive mail from them in his name, I have tried to have his name removed from the account and only mine on and it's like whoever answers the phone just doesn't get it. This is the same office who told my mother they HAD to speak to my DECEASED father before making a policy change AFTER receiving his death certificate. I am appalled at the lack of compassion, sympathy and respect on the women who work in this office. You should be ashamed of yourselves."
"Chelsey, I apologize for any stress this has caused you. Believe me it wasn't due to lack of respect or sympathy. I knew your father and he was always a pleasure to speak with. The person you spoke with looked at the auto policy and it has been changed for about a year an a half, however, they did miss the monthly billing account that is separate. I apologize for this, the mistake was due to inexperience, not disrespect or lack of sympathy. Please give me a call if you would like to discuss further, again I truly apologize. "
laura patino
August 21, 2024
"Absolutely love the customer service!"
"Thank you so much! If we are ever not meeting your customer service needs, please let us know! "
Alyson Maxwell
August 19, 2024
"Anna has always been very responsive and helpful. She explains things patiently."
"Thank you for the feedback! Ana loves helping customers! "
Selena Bonilla
August 1, 2024
"Todo excelente"
"Thank you! Please let us know if you need anything in the future. "
Franklin Navas Vilchez
July 29, 2024
"Me encantó el lugar, la atención fue excelente, con una sonrisa, chicas muy amable, profesionales aclararon todas las dudas y me brindaron una insuperable información de la problemática a la que fui a buscar respuesta."
" Thank you for the feedback, I am so glad you are happy with our service!"
carmen Hernández
July 24, 2024
"Que son muy Amablesy atiende rápido y todo que da claro"
MAYRA VALENTIN
July 19, 2024
"No worlds to describe the service I receive from these people every time I call"
"Thank you very much Mayra for the kind words, I am happy you are pleased with our customer service. We appreciate you being a customer, please let us know if there is ever anything you need! "
brenda burke
July 16, 2024
"I have been with State Farm since 1972 and been with this office since 1986. Great service. Always take the time to help and explain any questions I have. Excellent customer service. Ana has always been so helpful and cheerful when I call also!"
"Brenda, thank you for the kind words. I appreciate the feedback on Ana, and I'm glad you are with my office. If you or Pat ever need anything please just reach out. "
Antonio Vargas
July 12, 2024
"Ana has always helped and explained available policies to me as a customer. She has given me numerous advices and what policies suits me best for my age. I am insured with my vehicle and have a life policy as well. She has been an awesome acquisition to State Farm."
"Antonio, thank you for sharing your experience. I am glad Ana is meeting your service needs with your policies. She has tremendous knowledge in insurance, and loves helping people make sure they have the right policies. "
Juan Campos
July 11, 2024
"Ana does an Amazing job. Her customer service is excellent. If you need a insurance policy ask for Ana"
"Juan, thank you for the feedback. I am glad you are happy with Ana's customer service. I appreciate having you as a customer!"
Yeci Vargas
May 28, 2024
"I do not recommend you get your car’s insurance here. Let me tell you a little of what happened. I went in like a month ago to get a quote and the person helping me [karina diaz] she helped us and got us a quote and it was a bit pricey but we were like okay we decided to get our insurance with this office. I don't recall her telling us about the devices that you have to place on your car so all of the sudden I get my monthly bill for about 400 I was like what?! 400 for 2 cars thats way above the monthly bill. I email her boss Deidre but instead the owner forward my email back to Karina were she states that she told us while we were getting our quote but I know by fact that she didn’t. Well I tell her on that email that I didn’t want those devices and boom my monthly bill increases. I called karina diaz before my next monthly bill to terminate my insurance and guess what she decides to not terminate my insurance I dont know the reason why she didn’t terminate my insurance, which I taught she did so that same week I get an email saying to pay my bill I call state farm customer service and In fact karina diaz had not terminated my insurance when I called in. I email her boss again and guess what she forwarded my email back to karina diaz when I stated on the email I needed to contact her and speak to her. WHAT KIND OF SERVICE ARE THEY GIVING HER CUSTOMERS. IF THEY DONT EVEN HAVE THE TIME TO REPLY BACK. I CALL THIS MORNING & LEFT A MESSAGE WITH KARINA DIAZ AND NO CALL BACK FROM DREIDE. KARINA DIAZ KNOWS SHE DID WRONG BUT I THINK SHE WONT ADMIT TO WHAT SHE DID. THIS MORNING WHEN I CALL IN I TOLD HER I NEEDED TO SPEAK WITH DREIDE & SHE SAID IN REFERENCE TO WHAT & I MENTIONED WHAT HAPPENED AND SHE DIDNT EVEN SAY NOTHING CAISE SHE KNOWS WHAT SHE DID. BUT THANKFULLY I’M NOT WITH THIS RIPPED OF COMPANY ANYMORE. In my opinion I don't recommend this office!!"
Maria Santiago
October 5, 2022
"People explain very clear and them.are so nice and friendly"
Diksha Kanotra
June 15, 2022
"Good customer service!"
Richard Mendoza
March 18, 2022
"Marisol is very sweet, friendly and knowledgeable. She went out her way to help me with life and car insurance. Excellent service all around."
Elena Hernandez (SERVICIOS HISPANOS)
February 24, 2022
"This insurance place is awesome the costumer service I have the pleasure of meet Marisol Mendoza she is really good helping me with my life insurance"
Jose Galaviz
February 24, 2022
"Excellent service and agent really tries to save you money, which is rare nowadays"
Luz Uribe
February 23, 2022
"Nos sentimentimos may bien asesorados gracias a state farm y su representante Marisol Mendoza."
Francisco Escalante
February 23, 2022
"Gracias Marisol por prestar buen servicio y hemos tenido una muy buena información y estamos muy bien assessorados!"
Cesar Hernandez
June 17, 2021
"Excellent service will recommend to everybody. God blessed your business 🙏 🙌"
"Cesar, I am so glad you found value in our service. Thank you for trusting your business with us, we appreciate it. May God bless you!"
Jose Bonillo
June 11, 2021
"Ana es muy buena en su trabajo eficiente y ayuda mucho."
Nikki D
April 21, 2021
"I highly reccommend to Mrs.Anna. She is super friendly and helpful. I admired her knowledge a lot which I bet she can help and save your budget ❤️"
"Thank you for the comments, I agree Ana loves her job and loves helping people. She has a tremendous amount of knowledge and likes educating clients. I am glad she was able to help you!"