State Farm® Insurance Agent Deidre Fresquez

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What our customers say about us...

MAYRA VALENTIN

July 19, 2024

5 out of 5

"No worlds to describe the service I receive from these people every time I call"

brenda burke

July 16, 2024

5 out of 5

"I have been with State Farm since 1972 and been with this office since 1986. Great service. Always take the time to help and explain any questions I have. Excellent customer service. Ana has always been so helpful and cheerful when I call also!"

Antonio Vargas

July 12, 2024

5 out of 5

"Ana has always helped and explained available policies to me as a customer. She has given me numerous advices and what policies suits me best for my age. I am insured with my vehicle and have a life policy as well. She has been an awesome acquisition to State Farm."

Juan Campos

July 11, 2024

5 out of 5

"Ana does an Amazing job. Her customer service is excellent. If you need a insurance policy ask for Ana"

Yeci Vargas

May 28, 2024

1 out of 5

"I do not recommend you get your car’s insurance here. Let me tell you a little of what happened. I went in like a month ago to get a quote and the person helping me [karina diaz] she helped us and got us a quote and it was a bit pricey but we were like okay we decided to get our insurance with this office. I don't recall her telling us about the devices that you have to place on your car so all of the sudden I get my monthly bill for about 400 I was like what?! 400 for 2 cars thats way above the monthly bill. I email her boss Deidre but instead the owner forward my email back to Karina were she states that she told us while we were getting our quote but I know by fact that she didn’t. Well I tell her on that email that I didn’t want those devices and boom my monthly bill increases. I called karina diaz before my next monthly bill to terminate my insurance and guess what she decides to not terminate my insurance I dont know the reason why she didn’t terminate my insurance, which I taught she did so that same week I get an email saying to pay my bill I call state farm customer service and In fact karina diaz had not terminated my insurance when I called in. I email her boss again and guess what she forwarded my email back to karina diaz when I stated on the email I needed to contact her and speak to her. WHAT KIND OF SERVICE ARE THEY GIVING HER CUSTOMERS. IF THEY DONT EVEN HAVE THE TIME TO REPLY BACK. I CALL THIS MORNING & LEFT A MESSAGE WITH KARINA DIAZ AND NO CALL BACK FROM DREIDE. KARINA DIAZ KNOWS SHE DID WRONG BUT I THINK SHE WONT ADMIT TO WHAT SHE DID. THIS MORNING WHEN I CALL IN I TOLD HER I NEEDED TO SPEAK WITH DREIDE & SHE SAID IN REFERENCE TO WHAT & I MENTIONED WHAT HAPPENED AND SHE DIDNT EVEN SAY NOTHING CAISE SHE KNOWS WHAT SHE DID. BUT THANKFULLY I’M NOT WITH THIS RIPPED OF COMPANY ANYMORE. In my opinion I don't recommend this office!!"

Maria Santiago

October 5, 2022

5 out of 5

"People explain very clear and them.are so nice and friendly"

Diksha Kanotra

June 15, 2022

5 out of 5

"Good customer service!"

Richard Mendoza

March 18, 2022

5 out of 5

"Marisol is very sweet, friendly and knowledgeable. She went out her way to help me with life and car insurance. Excellent service all around."

Elena Hernandez (SERVICIOS HISPANOS)

February 24, 2022

5 out of 5

"This insurance place is awesome the costumer service I have the pleasure of meet Marisol Mendoza she is really good helping me with my life insurance"

Jose Galaviz

February 24, 2022

5 out of 5

"Excellent service and agent really tries to save you money, which is rare nowadays"

Luz Uribe

February 23, 2022

5 out of 5

"Nos sentimentimos may bien asesorados gracias a state farm y su representante Marisol Mendoza."

Francisco Escalante

February 23, 2022

5 out of 5

"Gracias Marisol por prestar buen servicio y hemos tenido una muy buena información y estamos muy bien assessorados!"

Cesar Hernandez

June 17, 2021

5 out of 5

"Excellent service will recommend to everybody. God blessed your business 🙏 🙌"

Jose Bonillo

June 11, 2021

5 out of 5

"Ana es muy buena en su trabajo eficiente y ayuda mucho."

Nikki D

April 21, 2021

5 out of 5

"I highly reccommend to Mrs.Anna. She is super friendly and helpful. I admired her knowledge a lot which I bet she can help and save your budget ❤️"

Matanah Israel

February 5, 2021

5 out of 5

"Marisol was a excellent agent very helpful with all questions I asked with all honesty.thanks 😍"

Jeff Mcdowell

December 17, 2020

4 out of 5

"Its ok. They try to help out."

holly howard

December 6, 2020

1 out of 5

"What can I say I called to get a quote but they were only about a dollar cheaper than what I'm paying now so I'll just stay with Allstate"

Bryan P

November 11, 2020

5 out of 5

"Deidre and her team are so amazing! They will take care of you when you need them to. They reach out to you with good intentions. They help with savings as well. Giving what they can to help save with what you need. Yvonne has taken care of my needs before. I last got in touch with Marisol. Excellent agents!"

Nathan Oliver

October 17, 2020

5 out of 5

"Great rates . Sweetest lady's always helpful ."

ROBERT SETZER

May 13, 2020

1 out of 5

"Used Deidre for many years with no problem. Then out of nowhere, my rates began to increase without notice. When I tried to cancel my policy, she refused to acknowledge my cancellation date and moved forward to charge my credit card a ridiculous amount. She refuses to refund, especially during a global crisis, when running a business is already challenging enough. If you use this company, watch your monthly statements. She likes to raise costs at her discretion, then blame her actions on corporate. I have charge-back pending with my bank. She still refuses to refund. If she had any decency, she would simply refund the amount and make things right."

Flor Castillo

March 27, 2020

5 out of 5

"Ana and Deidre are both a pleasure to work with. They both do a splendid job at making sure the client questions are answer in detail. Ana was amazing and patient and really easy to talk to. I definitely had a good experience."

Krystal de Leon

February 25, 2020

5 out of 5

"Ana is a pleasure to work with. She’s diligent, hardworking and customer oriented. Highly recommend and gladly refer others to her."

Brooke HOwell

February 14, 2020

5 out of 5

"Great agency! Ana Ramirez blew me away with her knowledge of life insurance!!"

Tracey Pittman

January 3, 2020

5 out of 5

"Ana Ramirez is the best! She is so attentive to her client's needs and LISTENS to your concerns and answers your questions completely. She is so knowledgeable and has many years of experience. I was so confused about what would be the best choice for me regarding life insurance and Ana took the time to assess my personal needs and match me with the best solution. Deidre Fresquez is so lucky to have Ana on her team!"

What our customers say about us...

MAYRA VALENTIN

July 19, 2024

5 out of 5

"No worlds to describe the service I receive from these people every time I call"

brenda burke

July 16, 2024

5 out of 5

"I have been with State Farm since 1972 and been with this office since 1986. Great service. Always take the time to help and explain any questions I have. Excellent customer service. Ana has always been so helpful and cheerful when I call also!"

Antonio Vargas

July 12, 2024

5 out of 5

"Ana has always helped and explained available policies to me as a customer. She has given me numerous advices and what policies suits me best for my age. I am insured with my vehicle and have a life policy as well. She has been an awesome acquisition to State Farm."

Juan Campos

July 11, 2024

5 out of 5

"Ana does an Amazing job. Her customer service is excellent. If you need a insurance policy ask for Ana"

Yeci Vargas

May 28, 2024

1 out of 5

"I do not recommend you get your car’s insurance here. Let me tell you a little of what happened. I went in like a month ago to get a quote and the person helping me [karina diaz] she helped us and got us a quote and it was a bit pricey but we were like okay we decided to get our insurance with this office. I don't recall her telling us about the devices that you have to place on your car so all of the sudden I get my monthly bill for about 400 I was like what?! 400 for 2 cars thats way above the monthly bill. I email her boss Deidre but instead the owner forward my email back to Karina were she states that she told us while we were getting our quote but I know by fact that she didn’t. Well I tell her on that email that I didn’t want those devices and boom my monthly bill increases. I called karina diaz before my next monthly bill to terminate my insurance and guess what she decides to not terminate my insurance I dont know the reason why she didn’t terminate my insurance, which I taught she did so that same week I get an email saying to pay my bill I call state farm customer service and In fact karina diaz had not terminated my insurance when I called in. I email her boss again and guess what she forwarded my email back to karina diaz when I stated on the email I needed to contact her and speak to her. WHAT KIND OF SERVICE ARE THEY GIVING HER CUSTOMERS. IF THEY DONT EVEN HAVE THE TIME TO REPLY BACK. I CALL THIS MORNING & LEFT A MESSAGE WITH KARINA DIAZ AND NO CALL BACK FROM DREIDE. KARINA DIAZ KNOWS SHE DID WRONG BUT I THINK SHE WONT ADMIT TO WHAT SHE DID. THIS MORNING WHEN I CALL IN I TOLD HER I NEEDED TO SPEAK WITH DREIDE & SHE SAID IN REFERENCE TO WHAT & I MENTIONED WHAT HAPPENED AND SHE DIDNT EVEN SAY NOTHING CAISE SHE KNOWS WHAT SHE DID. BUT THANKFULLY I’M NOT WITH THIS RIPPED OF COMPANY ANYMORE. In my opinion I don't recommend this office!!"

Maria Santiago

October 5, 2022

5 out of 5

"People explain very clear and them.are so nice and friendly"

Diksha Kanotra

June 15, 2022

5 out of 5

"Good customer service!"

Richard Mendoza

March 18, 2022

5 out of 5

"Marisol is very sweet, friendly and knowledgeable. She went out her way to help me with life and car insurance. Excellent service all around."

Elena Hernandez (SERVICIOS HISPANOS)

February 24, 2022

5 out of 5

"This insurance place is awesome the costumer service I have the pleasure of meet Marisol Mendoza she is really good helping me with my life insurance"

Jose Galaviz

February 24, 2022

5 out of 5

"Excellent service and agent really tries to save you money, which is rare nowadays"

Luz Uribe

February 23, 2022

5 out of 5

"Nos sentimentimos may bien asesorados gracias a state farm y su representante Marisol Mendoza."

Francisco Escalante

February 23, 2022

5 out of 5

"Gracias Marisol por prestar buen servicio y hemos tenido una muy buena información y estamos muy bien assessorados!"

Cesar Hernandez

June 17, 2021

5 out of 5

"Excellent service will recommend to everybody. God blessed your business 🙏 🙌"

Jose Bonillo

June 11, 2021

5 out of 5

"Ana es muy buena en su trabajo eficiente y ayuda mucho."

Nikki D

April 21, 2021

5 out of 5

"I highly reccommend to Mrs.Anna. She is super friendly and helpful. I admired her knowledge a lot which I bet she can help and save your budget ❤️"

Matanah Israel

February 5, 2021

5 out of 5

"Marisol was a excellent agent very helpful with all questions I asked with all honesty.thanks 😍"

Jeff Mcdowell

December 17, 2020

4 out of 5

"Its ok. They try to help out."

holly howard

December 6, 2020

1 out of 5

"What can I say I called to get a quote but they were only about a dollar cheaper than what I'm paying now so I'll just stay with Allstate"

Bryan P

November 11, 2020

5 out of 5

"Deidre and her team are so amazing! They will take care of you when you need them to. They reach out to you with good intentions. They help with savings as well. Giving what they can to help save with what you need. Yvonne has taken care of my needs before. I last got in touch with Marisol. Excellent agents!"

Nathan Oliver

October 17, 2020

5 out of 5

"Great rates . Sweetest lady's always helpful ."

ROBERT SETZER

May 13, 2020

1 out of 5

"Used Deidre for many years with no problem. Then out of nowhere, my rates began to increase without notice. When I tried to cancel my policy, she refused to acknowledge my cancellation date and moved forward to charge my credit card a ridiculous amount. She refuses to refund, especially during a global crisis, when running a business is already challenging enough. If you use this company, watch your monthly statements. She likes to raise costs at her discretion, then blame her actions on corporate. I have charge-back pending with my bank. She still refuses to refund. If she had any decency, she would simply refund the amount and make things right."

Flor Castillo

March 27, 2020

5 out of 5

"Ana and Deidre are both a pleasure to work with. They both do a splendid job at making sure the client questions are answer in detail. Ana was amazing and patient and really easy to talk to. I definitely had a good experience."

Krystal de Leon

February 25, 2020

5 out of 5

"Ana is a pleasure to work with. She’s diligent, hardworking and customer oriented. Highly recommend and gladly refer others to her."

Brooke HOwell

February 14, 2020

5 out of 5

"Great agency! Ana Ramirez blew me away with her knowledge of life insurance!!"

Tracey Pittman

January 3, 2020

5 out of 5

"Ana Ramirez is the best! She is so attentive to her client's needs and LISTENS to your concerns and answers your questions completely. She is so knowledgeable and has many years of experience. I was so confused about what would be the best choice for me regarding life insurance and Ana took the time to assess my personal needs and match me with the best solution. Deidre Fresquez is so lucky to have Ana on her team!"